Job Position: Administration Officer

Job Summary:

We are looking for an Administration Officer, who is responsible for managing office operations, ensuring the efficient running of administrative processes. Key duties include handling correspondence, maintaining records, scheduling meetings, coordinating office supplies, assisting with budgeting, and supporting senior management with various tasks.The Administration Officer also ensures compliance with company policies and supports day-to-day office functions to improve productivity and workflow.  

Duties and Responsibilities

• Provide general administrative support for all team members in preparation of different documents, correspondence, reports, meetings, and travel arrangements; 
• Greets visitors, answers telephone/calls, receives and distributes mail and correspondence;
• Handle documentation for security clearances, process hotel reservations, organize airport pickups, hospitality, protocol, customs, and immigration support;
• Build sustainable relationships of trust with clients through open and interactive communication;
• Handle complaints, provide appropriate solutions, and alternatives within the time limits, and follow up to ensure resolution;
• Manage utilities, including water and electricity, ensuring timely payment to avoid disconnection , and appropriate usage;
• Maintain electronic and paper records, ensuring information is organized and easily accessible;
• Collaborate with Finance and HR departments to smooth and facilitate the workflow in the organization;
• Keep updated contact information of employees, customers, vendors, and governmental offices;
• Make sure fixed assets are registered, updated, and tagged as per the organization’s asset management guidelines;
• Maintain the office supplies, stationery, and refreshments, including utility services maintenance;
• Manage company vehicle log books and monitor fuel consumption, as well as timely maintenance;
• Other tasks assigned by the immediate supervisor

Requirements

Academic qualification 

• Bachelor's degree in Management, Information Systems, or other related fields.

Additional qualifications 

• Able to communicate verbally and in written format to all organizational levels 
• Positive and can provide exceptional customer management service; 
• Strong knowledge of MS Office, including Word, Excel, and PowerPoint;
• Ability to work in a team and has excellent communication skills;
• Has excellent organizational and time management skills;
• Ability to work in a fast-paced environment;
• Efficiency in English, both writing and speaking; 
• Self-motivated and result-oriented;

Years of experience: A minimum of 3+ years, and prior internship service is an added value

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